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What Our Legal Terms Mean for Your Account

Access to 88fh and use of any account function — including deposits via bKash, Nagad, or Rocket — depends on your local law and whether your region is eligible.

Jurisdiction-dependent accessAccount eligibility rulesBangladesh-region contextYour rights under these termsHow to raise a legal query
88fh What Our Legal Terms Mean for Your Account
HOW WE HANDLE THIS

Account Security and Your Legal Rights

Our approach to data, cookies, account security and retention is built around what your account actually needs — not a generic policy template. Here is how each area works in practice on 88fh.

Data Handling

We collect only what is needed to verify your identity and process transactions. Your bKash, Nagad, or Rocket details are used for payment matching and are not shared with third parties outside of fraud checks.

Cookies and Session Data

Cookies keep your session active across devices — so switching from your phone to a browser does not log you out. You can manage cookie preferences through your account settings at any time.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers an additional check before the session opens.

Retention and Deletion

We retain account records for as long as required by applicable law and for dispute resolution. To request deletion or a copy of your data, submit a written request through email support with your account details.

LEGAL CONTACT PATHS

Raise a Legal Query With Us

If something in our terms is unclear — or if you need to submit a formal request about your account, your data, or a transaction — reach out through any of the channels below. Our team handles legal and account queries separately from general support to make sure nothing gets lost.

Team online

Live Chat

Start a chat from the account dashboard. Flag your message as a legal or terms query so it routes to the right team immediately.

Email Support

Send your query in writing for a tracked response. Include your registered account name and the specific clause or transaction you are asking about.

Help Centre

The Help Centre has a dedicated section for terms, eligibility and account rights. Search by keyword or browse the legal category directly.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights and how our terms apply in Bangladesh. If your question is not here, contact us directly.

Account eligibility depends on your local law and eligible region. We do not confirm access for all areas — check your local regulations before opening or funding an account.

A name mismatch between your bKash, Nagad, or Rocket account and your 88fh registration triggers a manual review. Transactions may pause until identity is confirmed through our verification step.

Send a written request to our email support channel. Include your registered account name and mobile number. We will respond with what data we hold and how it is used.

Yes. Submit a deletion request via email. We are required by applicable law to retain certain records for a set period, but we will confirm what can be removed and when.

These terms are interpreted in the context of applicable law in eligible regions. Access and account use depend on whether online account activity is permitted under your local jurisdiction.

Updated terms are posted on this page with a revised date noted at the top. Continuing to use your account after an update means you have accepted the revised terms as posted.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.