Reference

How 88fh Handles Your Personal Information

This Privacy Policy covers what data 88fh collects when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team. Access to our platform and the scope of data processing depends on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment contextBangladesh-region eligibilityYour rights, clearly stated

Explore the Lobby Read FAQ

What Information We Collect and Why

88fh Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. We need this to verify your identity, process deposits and withdrawals, and keep your account secure. When you make

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a transaction, your mobile wallet number is recorded against your account history so disputes can be resolved quickly. We also collect device and session data — your browser type, IP address and pages visited — to detect unusual access patterns and protect your account. If you
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contact support, that conversation is stored so our team can follow up accurately. We do not sell your personal data to third parties. We do not share your bKash, Nagad or Rocket account details with any external marketing partner. Data we hold is kept only as
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long as your account is active or as required by applicable law. If you close your account, you may request deletion of personal data that is not subject to a legal retention obligation. Availability of all services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security at the account level is not optional. We apply encryption to data in transit and at rest, and we use OTP verification on login so that only you can access your account from a new device. Cookies help us remember your preferences — like your preferred deposit method — so returning to the lobby on mobile is faster. You can manage cookie preferences through your browser settings at any time.

Encryption in Transit

All data sent between your device and our servers is encrypted. This applies to your login, your bKash deposit confirmation and any account update you submit.

Cookie Use

We use functional cookies to keep your session active and remember your wallet preference. Analytics cookies help us understand how the mobile lobby is used.

Data Retention

We keep your data while your account is active and for any period required by applicable law. You can request a summary of what we hold at any time via support.

Third-Party Sharing

We do not sell your data. Payment processors like bKash, Nagad and Rocket receive only what is needed to complete your transaction — nothing more.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete your personal data, reach out through any of the channels below. Our support team handles data requests alongside account and wallet queries — so you can ask about your bKash deposit history and a data correction in the same message. We aim to respond to privacy requests within a reasonable period, and we will confirm receipt so you know your request is being handled.

Team online

Live Chat

Start a live chat session from the 88fh site or mobile browser. Describe your data request clearly and our team will log it immediately.

Email Support

Send your privacy request to our support email address. Include your registered mobile number so we can locate your account without delay.

In-Account Help

Log in, go to your account settings and use the Help section to submit a data query directly. This links your request to your account automatically.

Common Questions About Your Privacy at 88fh

These are the data and privacy questions we hear most from account holders. If yours is not here, contact support through live chat or email and we will respond directly.

We collect your name, mobile number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

Your wallet number is shared only with the relevant payment processor to complete your transaction. It is never passed to marketing partners or any unrelated third party.

Contact support via live chat or email with your registered mobile number. We will identify your account and provide a summary of the personal data we hold.

Yes. If you close your account, you can request deletion of data not subject to a legal retention requirement. Submit the request through the in-account Help section or by email.

We use functional and analytics cookies. Functional cookies keep your session active and remember your wallet preference. You can adjust or block cookies through your browser settings.

Data is kept while your account is active and for any period required by applicable law. Once those obligations are met, data is deleted or anonymised on request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoFAQ

How 88fh Handles Your Personal Information

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Use

Data Retention

Third-Party Sharing

How to Reach Us About Your Data

Live Chat

Email Support

In-Account Help

Common Questions About Your Privacy at 88fh

01 What personal data does 88fh collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone?

03 How do I request a copy of the data 88fh holds on me?

04 Can I ask 88fh to delete my personal data?

05 Does 88fh use cookies and can I turn them off?

06 How long does 88fh keep my account and transaction data?

Privacy Policy

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